The Resource Communicating the user experience : a practical guide for creating useful UX documentation, Richard Caddick, Steve Cable

Communicating the user experience : a practical guide for creating useful UX documentation, Richard Caddick, Steve Cable

Label
Communicating the user experience : a practical guide for creating useful UX documentation
Title
Communicating the user experience
Title remainder
a practical guide for creating useful UX documentation
Statement of responsibility
Richard Caddick, Steve Cable
Creator
Contributor
Subject
Language
eng
Cataloging source
YDXCP
Dewey number
005.437
Illustrations
illustrations
Index
index present
LC call number
QA76.9.U83
LC item number
C33 2011
Literary form
non fiction
Nature of contents
dictionaries
Label
Communicating the user experience : a practical guide for creating useful UX documentation, Richard Caddick, Steve Cable
Publication
Note
Includes index
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Contents note continued: 7.Use actual labels -- 8.Visually differentiate other content types -- Research and workshop ideas -- Research Technique: Use site analytics and search logs -- Research Technique: Use open-card sorting -- Research Technique: Determine the pages you need -- Research Technique: Validate your sitemap -- Closed-card sorts -- Remote navigation testing -- How To: Create a sitemap in PowerPoint -- Setting page orientation -- Creating and shading boxes -- Adding connecting lines -- Signifying page groups -- Showing cross links -- How To: Create a sitemap in OmniGraffle -- Setting up the template -- Creating boxes with magnetic points -- Using connecting lines -- De-magnetizing lines -- How To: Create a sitemap in Excel -- Writing labels and wrapping text -- Shading cells -- Adding new rows and columns -- ch. 6 Wireframes -- What makes a good wireframe? -- When to create a wireframe? -- What are you communicating? -- Vision -- Layout -- Content and images --
  • Contents note continued: Adding subheadings -- Adding bulleted lists -- How To: Create personas in OmniGraffle Pro -- Creating and setting up the presentation -- Adding persona images and titles -- Inserting an image -- Adding an overlay color -- Inserting a title -- Adding subheadings and bulleted lists -- Inserting icons -- Adding subheadings -- Adding bulleted lists -- ch. 2 Task Models -- What makes a good task model? -- When to create a task model -- What are you communicating? -- The goal -- The order of tasks -- User behavior -- Emotional needs -- Who or what are they interacting with? -- Content requirements -- Existing barriers -- Suggesting solutions -- The anatomy of a task model -- Goal -- Tasks -- Task phases -- User behavior -- Content needs -- Barriers -- Design suggestions -- Personas -- Who is the audience? -- How to validate -- Research and workshop ideas -- Research Technique: Conduct research -- Visit call centers -- Make contextual observations --
  • Contents note continued: Creating a new document -- Changing canvas sizing -- Changing ruler units -- Setting up a grid -- Creating layers -- Creating shared layers -- Reordering layers -- Creating page titles with variables -- Working with the page outline -- Creating a custom page grid -- Creating LinkBack objects -- Creating the wireframes -- Using basic boxes to mark out content areas -- Using image placeholders -- Creating tabs -- Adding images -- Adding text -- Creating buttons -- Using stencils -- How To: Create wireframes in Axure -- An overview of Axure -- Creating wireframes -- Creating and styling basic shapes -- Editing text and bullets -- Adding images -- Creating custom buttons -- Creating master objects -- How To: Create wireframes in PowerPoint -- Setting up the template -- Enabling Snap to grid -- Adjusting sizing -- Creating wireframes -- Creating the page outline -- Creating the tabbed navigation -- Styling shapes -- Combining shapes --
  • Contents note continued: Editing the slide master -- Editing the Title Master -- Creating a custom color palette -- Using guides -- Creating the report -- Editing text boxes -- Editing images -- Creating custom elements -- Inserting video -- ch. 8 Funnel Diagrams -- What makes a good funnel diagram? -- When to create a funnel diagram -- When you need to convince stakeholders that there is a problem -- When you need to conduct user testing -- What are you communicating? -- The what and why -- Representing the data -- Using percentages -- Anatomy of a funnel diagram -- 1.Use a title that explains the purpose of the document -- 2.Use blocks to show the number of users who visited each page -- 3.Base the percentages on the number of users who started the process -- 4.Use shading to emphasize visitor numbers -- 5.Use text size to emphasize visitor numbers -- 6.Include the key issues with each page -- Who is the audience? -- The development team --
  • Contents note continued: Inserting the table -- Formatting the table -- Adding content -- ch. 5 Sitemaps -- What makes a good sitemap? -- When to create a sitemap -- When you need to audit your current content -- When you need to enhance or improve your current site structure -- When you are creating a new website -- What are you communicating? -- Who is the audience? -- Wireframers and designers -- Content teams -- Development teams -- SEO teams -- Project managers -- Different styles of sitemaps -- The anatomy of a spreadsheet sitemap -- Use a tree structure -- Add a column to specify template numbers -- Include a notes column -- Use flags for non-existent content -- Use actual labels -- Use shading for visual grouping of navigation categories -- The anatomy of a visual sitemap -- 1.Don't make your connecting lines too dark -- 2.Use shading to show levels -- 3.Show key cross-links -- 4.Use template numbers -- 5.Separate logged in areas -- 6.Flag non-existent content --
  • Contents note continued: Pain points -- External factors -- Measurement -- The anatomy of a user journey -- Title -- Groupings -- Start steps and end steps -- Steps -- Pain points -- Decision points -- Flow -- Notes -- Who is the audience? -- How to validate the user journey -- User testing of wireframes, designs, and live sites -- A/B testing and multivariate testing (MVT) -- Research and workshop ideas -- Research Technique: Process sorting -- Workshop Idea: Examine user journeys -- Inviting attendees -- Gathering materials -- Conducting the Workshop -- How To: Create a user journey in OmniGraffle -- Setting up the template -- Creating the journey -- Providing a title -- Styling shapes -- Using magnetic shapes and arrows -- Adding lines and arrows -- Styling the curved arrows -- Finishing off -- How To: Create a user journey in PowerPoint -- Setting up the template -- Creating the journey -- Adding shapes -- Wrapping text -- Adding arrows and lines -- Finishing up --
  • Contents note continued: Priority -- Navigation -- Functionality -- Who is the audience? -- Development team -- Specialists -- Related business functions -- Sign-off groups -- Agency teams -- Anatomy of a wireframe -- Write clear page titles and numbers -- Work in actual pixels when possible -- Use shading to show visual weighting -- Avoid black text lines or shapes -- Use real data -- Use real images where necessary -- Write descriptive image placeholders -- Use clear annotation -- Clearly link the notes and wireframes -- Show the fold -- Other pages to include -- Vision -- Change log -- Storyboards -- Design principles for wireframes -- Structure and style -- Visual heat -- When to use color -- Feel -- Stepping back to help give focus -- Validating wireframes -- Research and workshop ideas -- Workshop Idea: Prioritize content -- Workshop Idea: Generate ideas -- Workshop Idea: Create a healthy perspective -- How To: Create wireframes in OmniGraffle -- Setting up the template --
  • Contents note continued: The product managers and senior stakeholders -- Research and workshop ideas -- Research Technique: Get to the what -- Research Technique: Get to the why -- User testing -- Call-center listening -- Website feedback tools -- How To: Create a funnel diagram in OmniGraffle -- Setting up the template -- Creating the diagram -- Representing the pages and percentages -- Adding the why -- How To: Create a funnel diagram in PowerPoint -- Setting up the template -- Creating the diagram -- Representing pages and percentages -- Adding the why
  • Contents note continued: Visit online forums -- Workshop Idea: Analyze data -- Identify the goal -- Analyze the information -- Group the information -- Identify the user behavior -- Highlight the emotions -- How To: Create task models in OmniGraffle -- Setting up the template -- Creating the model -- Creating a title for your document -- Indicating direction -- Adding individual tasks -- Creating a controlled evaluation -- Creating a complex evaluation -- Creating loop backs -- Creating notes -- How To: Create task models in PowerPoint -- Setting up the template -- Creating the model -- Adding a title -- Adding the tasks -- Creating a controlled evaluation -- Creating simple icons -- Adding the finishing touches -- ch. 3 User Journeys -- What makes a good user journey? -- When to create a user journey -- Product development -- Analysis -- What are you communicating? -- The goal or task -- Steps -- Decision points -- Start and end steps -- Grouping -- Flow -- Content --
  • Contents note continued: ch. 4 Content requirements -- What makes a good content requirements document? -- When to create a content requirements document? -- What are you communicating? -- Marketing and brand copy -- Instructions and functionality -- Data and specification information -- Image requirements -- Supporting information -- What makes the perfect content requirements document? -- Document title -- Summary information -- Reference ID -- Page name -- Core purpose -- User support -- Required elements and suggestions -- Who is the audience? -- Validating the content -- Content testing in context -- Content variation testing -- Research and workshop ideas -- Research Technique: Immerse yourself in the topic -- Workshop Idea: Audit content -- Research Technique: Listen to and observe users -- Research Technique: Use benchmark testing -- How To: Create a content requirements document in Word -- Setting up the template -- Creating the audit -- Titling the presentation --
  • Contents note continued: ch. 7 Usability Test Reports -- What makes a good test report? -- When to create a test report -- What are you communicating? -- Anatomy of the perfect test report -- Use a clear page title -- Include a screenshot -- Write concise comments -- Provide recommendations -- Use severity indicators -- Provide user quotes -- Include user video -- Additional slides to include in your test report -- Who is the audience? -- Those who roll their sleeves up -- Those who just want the findings -- Those who trust your expertise -- Those who want the big picture -- Note-taking and research tips -- Taking notes for exploratory tests -- Coding your notes -- Taking notes for design validation tests -- Research and workshop ideas -- Workshop Idea: Identify themes -- Workshop Idea: Prioritize findings -- Conducting a prioritization workshop -- Workshop Idea: Practice presenting the findings -- How To: Create a report in PowerPoint -- Setting up the template --
  • Machine generated contents note: A summary of the documents -- Putting the documents into context -- Enjoy yourselves! -- ch. 1 Personas -- What makes a good persona? -- When to create a persona -- What are you communicating? -- Use short descriptive bulleted points -- Base personas on real people -- Use descriptive photography -- Anatomy of a persona -- Photos -- Persona names -- User quotes -- Key goals -- Behaviors -- Must dos -- Must nevers -- Who is the audience? -- How to validate personas -- Research and workshop ideas -- Start with a theory -- Research Technique: Listen in on call centers -- Research Technique: Conduct depth interviews -- Research Technique: Conduct ethnographic research -- Workshop Idea: Define your personas -- How To: Create personas in Power Point -- Creating and setting up the slide presentation -- Adding persona images and titles -- Inserting an image -- Inserting a title -- Adding icons, subheadings, and bulleted lists -- Inserting icons --
Control code
ocn761369146
Dimensions
unknown
Extent
1 online resource (xx, 332 pages)
Form of item
online
Isbn
9781119972044
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
color illustrations
http://library.link/vocab/recordID
.b26540083
Specific material designation
remote
System control number
  • (OCoLC)761369146
  • eblnew1119971101

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
Processing Feedback ...