The Resource Continual service improvement manager : careers in IT service management, David Whapples

Continual service improvement manager : careers in IT service management, David Whapples

Label
Continual service improvement manager : careers in IT service management
Title
Continual service improvement manager
Title remainder
careers in IT service management
Statement of responsibility
David Whapples
Creator
Author
Subject
Language
eng
Summary
The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks
Member of
Cataloging source
E7B
Dewey number
004.068
Illustrations
illustrations
Index
index present
LC call number
HD30.2
LC item number
.W437 2015eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Series statement
BCS Guides to IT Roles
Label
Continual service improvement manager : careers in IT service management, David Whapples
Publication
Copyright
Bibliography note
Includes bibliographical references and index
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
ocn905916527
Dimensions
unknown
Extent
1 online resource (130 pages)
Form of item
online
Isbn
9781780172248
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
9781780172248
Other physical details
illustrations, tables
http://library.link/vocab/ext/overdrive/overdriveId
cl0500000568
http://library.link/vocab/recordID
.b32759617
Specific material designation
remote
System control number
  • (OCoLC)905916527
  • pebcs1780172249

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
Processing Feedback ...