The Resource Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations, Derek R. Allen

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations, Derek R. Allen

Label
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations
Title
Customer satisfaction research management
Title remainder
a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations
Statement of responsibility
Derek R. Allen
Creator
Contributor
Author
Subject
Language
eng
Cataloging source
E7B
Dewey number
658.8/343
Illustrations
illustrations
Index
index present
LC call number
HF5415.335
LC item number
.A432 2004eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Label
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations, Derek R. Allen
Publication
Copyright
Bibliography note
Includes bibliographical references and index
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type MARC source
rdacontent
Control code
ocn889314421
Dimensions
unknown
Extent
1 online resource (264 pages)
Form of item
online
Isbn
9780873895934
Media category
computer
Media MARC source
rdamedia
Other physical details
illustrations
http://library.link/vocab/recordID
.b33595124
Specific material designation
remote
System control number
  • (OCoLC)889314421
  • ebrary0873895932

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
Processing Feedback ...