The Resource Customer value discovery, Sue McKnight, (electronic resource)

Customer value discovery, Sue McKnight, (electronic resource)

Label
Customer value discovery
Title
Customer value discovery
Statement of responsibility
Sue McKnight
Creator
Speaker
Subject
Language
eng
Member of
Cataloging source
HSTalks
Characteristic
representational
Series statement
Libraries in a digital age : fundamentals and latest thinking,
Label
Customer value discovery, Sue McKnight, (electronic resource)
Publication
Note
  • Animated audio-visual presentation with synchronized narration
  • Title from title frames
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Configuration of playback channels
monaural
Content category
two-dimensional moving image
Content type code
tdi
Content type MARC source
rdaconent
Contents
Contents: Customer value discovery -- Enzyme International -- Library services -- Customer satisfaction -- Library performance measurement -- Evidence based library & information practice -- University library services -- Academic library services -- Perceptions of library performance -- Interactive value modeling -- Customer service excellence
Control code
HST3109_1_2_252
Dimensions
unknown
Extent
1 online resource (1 streaming video file (39 min.)
File format
one file format
Governing access note
Access restricted to subscribers
Media category
  • video
  • computer
Media MARC source
  • rdamedia
  • rdamedia
Media type code
  • v
  • c
Medium for sound
other
Other physical details
color, sound)
Publisher number
3109
http://library.link/vocab/recordID
.b37226381
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
HST310912252
System details
  • Mode of access: World Wide Web
  • System requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v4.0+, iPhone 4+ (iOS v6.x+), iPad 2+ (iOS v6.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+
Video recording format
other

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
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