The Resource English-only : one hotel's dilemma, Gundars Kaupins

English-only : one hotel's dilemma, Gundars Kaupins

Label
English-only : one hotel's dilemma
Title
English-only
Title remainder
one hotel's dilemma
Statement of responsibility
Gundars Kaupins
Creator
Author
Subject
Genre
Language
eng
Summary
The Human Resource Manager of a hotel in downtown Minneapolis, Minnesota makes a significant change in employee handbook policy so that the main language spoken by hotel staff members is English. This was brought about due to several customer complaints surrounding the use of Spanish between Hispanic employees. This case study examines the effects that this change in policy has on employee relations and retention
Member of
Cataloging source
StDuBDS
Dewey number
658.314
Illustrations
illustrations
Index
no index present
LC call number
HD6955
Literary form
non fiction
Nature of contents
dictionaries
Series statement
SAGE knowledge. Cases
Target audience
specialized
Label
English-only : one hotel's dilemma, Gundars Kaupins
Publication
Note
Originally Published in: Lussier, R. N., & Hendon, J. R. (2012). English-Only: One Hotel's Dilemma. In Human resource management: Functions, applications, skill development (pp. 113-114). Los Angeles: SAGE Publications, Inc. ISBN: 9781412992428
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type MARC source
  • rdacontent
  • rdacontent
Control code
EDZ0001383249
Extent
1 online resource
Form of item
online
Isbn
9781506325972
Isbn Type
(ebook)
Media category
computer
Media MARC source
rdamedia
Other physical details
illustrations (black and white, and colour)
http://library.link/vocab/recordID
.b34871810
Specific material designation
remote
System control number
sage9781506325972

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
Processing Feedback ...