The Resource Essential communications skills for managers : a practical guide for communicating effectively with all people in all situations, Volume II., Walter St. John, Ben Haskell

Essential communications skills for managers : a practical guide for communicating effectively with all people in all situations, Volume II., Walter St. John, Ben Haskell

Label
Essential communications skills for managers : a practical guide for communicating effectively with all people in all situations, Volume II.
Title
Essential communications skills for managers
Title remainder
a practical guide for communicating effectively with all people in all situations
Title number
Volume II.
Statement of responsibility
Walter St. John, Ben Haskell
Title variation
Practical guide for communicating effectively with all people in all situations
Creator
Contributor
Author
Subject
Language
eng
Summary
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes. Each topic is divided into "Things to Know" and "Things to Do."
Member of
Additional physical form
Also available in print
Cataloging source
BUF
Dewey number
658.45
Illustrations
illustrations
Index
index present
LC call number
HD30.3
Literary form
non fiction
Nature of contents
dictionaries
Series statement
Corporate communication collection,
Label
Essential communications skills for managers : a practical guide for communicating effectively with all people in all situations, Volume II., Walter St. John, Ben Haskell
Publication
Note
Includes index
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Section 1. Topic 1. Sending effective messages -- Section 2. The four methods of communicating -- Topic 2. Tips for speaking effectively -- Topic 3. Delivering your speech -- Topic 4. Presiding over the question and answer period -- Topic 5. Overcoming speaker anxiety -- Topic 6. Introducing guest speakers properly -- Topic 7. Tips for listening effectively -- Topic 8. Using and interpreting body language -- Topic 9. Tips for writing effectively -- Topic 10. E-mail: do's and don'ts -- Topic 11. Editing techniques -- Topic 12. Proofreading methods -- Topic 13. Tips for reading effectively -- Section 3. Planning and conducting productive meetings -- Topic 14. Planning a meeting -- Topic 15. Conducting a meeting -- Topic 16. Contributing as a meeting participant -- Topic 17. Holding better one-on-one meetings -- Topic 18. Improving video and teleconferencing -- Section 4. Communicating skills for dealing with special situations -- Topic 19. Interviewing job applicants -- Topic 20. Orientating new employees -- Topic 21. Training people for the job -- Topic 22. Developing performance objectives, standards, and priorities of an organization -- Topic 23. Creating and agreeing on job descriptions -- Topic 24. Negotiating one-on-one -- Topic 25. Compromising to reach agreement -- Topic 26. Evaluating employee performance -- Topic 27. Coaching employees to improve performance -- Topic 28. Writing impressive news releases -- Topic 29. Communicating clearly with a diverse group of employees -- Topic 30. Communicating effectively with male and female employees -- Topic 31. Using sex fair language -- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees -- Index
Control code
ocn979995043
Dimensions
unknown
Edition
First edition
Extent
1 online resource (x, 216 pages)
Form of item
online
Isbn
9781631576577
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
http://library.link/vocab/recordID
.b36717599
Specific material designation
remote
System control number
  • (OCoLC)979995043
  • bep1631576577

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
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