The Resource Facilitating with ease! : core skills for facilitators, team leaders and members, managers, consultants, and trainers, Ingrid Bens

Facilitating with ease! : core skills for facilitators, team leaders and members, managers, consultants, and trainers, Ingrid Bens

Label
Facilitating with ease! : core skills for facilitators, team leaders and members, managers, consultants, and trainers
Title
Facilitating with ease!
Title remainder
core skills for facilitators, team leaders and members, managers, consultants, and trainers
Statement of responsibility
Ingrid Bens
Title variation
Core skills for facilitators, team leaders and members, managers, consultants, and trainers
Creator
Subject
Language
eng
Summary
"Facilitating with Ease! offers a revised edition of the best-selling resource that includes easy-to-follow instructions, techniques, and hands-on tools that team leaders, consultants, supervisors, and managers have used to learn the basics of facilitation. New to this edition is information on why and when leaders should facilitate and how to manage neutrality; new material on diversity, globalization, new technologies, employee engagement; a wealth of new tools, techniques, and tips on when leaders should facilitate and when others should do it, a tool for sharing facilitation with other; and a website that includes meeting design template, surveys, and questionnaires"--
Member of
Assigning source
Provided by publisher
Cataloging source
UMI
Dewey number
658.4/022
Illustrations
illustrations
Index
no index present
LC call number
HD66
LC item number
.B445 2012
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Series statement
The Jossey-Bass business & management series
Label
Facilitating with ease! : core skills for facilitators, team leaders and members, managers, consultants, and trainers, Ingrid Bens
Publication
Bibliography note
Includes bibliographical references (pages 233-237)
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Note continued: Best and Worst Facilitation Practices for Leaders -- Facilitation As a Leadership Style -- Additional Role Challenges -- ch. Three Facilitation Stages -- 1. Assessment and Design -- 2. Feedback and Refinement -- 3. Final Preparation -- 4. Starting a Facilitation -- 5. During a Facilitation -- 6. Ending a Facilitation -- 7. Following Up on a Facilitation -- Seeking Feedback on Your Facilitation -- ch. Four Knowing Your Participants -- Conducting an Assessment -- Group Assessment Survey -- Comparing Groups to Teams -- Understanding Team Stages -- Forming -- The Honeymoon Stage -- Storming -- The Potential Death of the Team -- Norming -- The Turning Point -- Performing -- The Ultimate Team Growth Stage -- Adjourning -- The Final Stage -- Facilitation Strategies Chart -- Team Effectiveness Survey -- ch. Five Creating Participation -- Creating the Conditions for Full Participation -- Removing the Blocks to Participation -- High-Participation Techniques
  • Note continued: Group Participation Survey -- Encouraging Effective Meeting Behaviors -- Group Behaviors Handout -- Observing Group Behaviors in Action -- Peer Review Instructions -- Peer Review Worksheet -- ch. Six Effective Decision Making -- Know the Four Types of Conversations -- The Four Levels of Empowerment -- Clarifying the Four Empowerment Levels -- Shifting Decision-Making Paradigms -- The Decision-Making Options -- The Divergence/Convergence Model -- The Importance of Building Consensus -- Effective Decision-Making Behaviors -- Symptoms, Causes, and Cures of Poor Decisions -- Decision Effectiveness Survey -- ch. Seven Facilitating Conflict -- Comparing Arguments and Debates -- Steps in Managing Conflict -- The Five Conflict Options: Pros and Cons -- Conflict Management Norms -- Giving and Receiving Feedback -- Making Interventions -- Wording an Intervention -- Dealing with Resistance -- The Right Approach -- Common Conflict Dilemmas
  • Note continued: The Facilitative Conflict Management Process -- Interpersonal Conflict Worksheet -- Group Conflict Checklist -- Conflict Observation Sheet -- Conflict Effectiveness Survey -- ch. Eight Meeting Management -- Meetings That Work -- Our Meetings Are Terrible! -- The Fundamentals of Meeting Management -- Sample Process Check Survey -- Sample Exit Survey -- Meeting Effectiveness Survey -- Facilitating Virtual Meetings -- ch. Nine Process Tools for Facilitators -- Visioning -- Sequential Questioning -- S.W.O.T. -- S.O.A.R. -- Facilitative Listening -- Appreciative Review -- Brainstorming -- Written Brainstorming -- Affinity Diagrams -- Gap Analysis -- Needs and Offers Dialogue -- Force-Field Analysis -- Root-Cause Analysis -- The Five Whys -- Gallery Walk -- Multi-Voting -- Decision Grids -- Constructive Controversy -- Exit Surveys -- Survey Feedback -- Systematic Problem Solving -- Systematic Problem Solving Worksheets -- Troubleshooting
  • Note continued: Troubleshooting Worksheet -- ch. Ten Process Designs -- Introduction to the Sample Agendas -- Sample Design 1 Creating a Mission Statement and Objectives -- Sample Design 2 Work Planning, Roles, and Responsibilities -- Sample Design 3 Priority Setting/Cutback Planning -- Sample Design 4 Inter-Group Negotiation -- Sample Design 5 Finding and Solving Problems -- Sample Design 6 Core Program Development -- Sample Design 7 Survey Feedback/Issue Census -- Sample Design 8 New Leader Integration -- Sample Design 9 Transition Planning -- Sample Design 10 Process Improvement -- Sample Design 11 Project Retrospective -- Sample Design 12 Team Adjournment -- Session Planning Worksheet
Control code
ocn806452490
Dimensions
unknown
Edition
3rd ed., new and rev
Extent
1 online resource (x, 237 pages)
Form of item
online
Isbn
9781118107744
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
9786613652683
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
cl0500000160
http://library.link/vocab/recordID
.b26433291
Sound
unknown sound
Specific material designation
remote
System control number
  • (OCoLC)806452490
  • pebco1118107748

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
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