The Resource Outsourcing at Office Supply Inc, Mark Jeffery, James Anfield & Subhankar Bhowmick

Outsourcing at Office Supply Inc, Mark Jeffery, James Anfield & Subhankar Bhowmick

Label
Outsourcing at Office Supply Inc
Title
Outsourcing at Office Supply Inc
Statement of responsibility
Mark Jeffery, James Anfield & Subhankar Bhowmick
Creator
Contributor
Author
Subject
Genre
Language
eng
Summary
This case is designed to teach how to structure information technology (IT) infrastructure outsourcing deals from both the outsourcer and the client perspective. Office Supply Incorporated (OSI) is a company in crisis, with challenges in its cost structure and poor IT performance. Outsourcing to Technology Infrastructure Solutions is an opportunity to both reduce costs and complexity for the firm, but students first must consider whether outsourcing is a good strategic fit for OSI. Detailed spreadsheet templates are given that are based on a real outsourcing client engagement for a major infrastructure outsourcing company. The spreadsheets are complex but have been simplified so that they automatically calculate when populated, allowing the students to quickly move to answering the management challenge: how should TIS price and structure
Member of
Cataloging source
StDuBDS
Dewey number
658.4058
Illustrations
illustrations
Index
no index present
LC call number
HD2365
Literary form
non fiction
Nature of contents
dictionaries
Series statement
SAGE knowledge. Cases
Target audience
specialized
Label
Outsourcing at Office Supply Inc, Mark Jeffery, James Anfield & Subhankar Bhowmick
Publication
Note
Originally Published in: Jeffery, M., Anfield, J., & Bhowmick, S. (2009). Outsourcing at Office Supply, Inc. 5-107-013. Evanston, IL: Kellogg School of Management, Northwestern University
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type MARC source
  • rdacontent
  • rdacontent
Control code
EDZ0001382733
Extent
1 online resource
Form of item
online
Isbn
9781473959910
Isbn Type
(ebook)
Media category
computer
Media MARC source
rdamedia
Other physical details
illustrations (black and white, and colour)
http://library.link/vocab/recordID
.b34873764
Specific material designation
remote
System control number
sage9781473959910

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
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