The Resource Public Services Delivery

Public Services Delivery

Label
Public Services Delivery
Title
Public Services Delivery
Contributor
Subject
Genre
Language
eng
Summary
The globalization of information--satellite TV, internet, phone and fax--serve to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government's performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of "government performance" can only be an effective tool in public debate when there are concrete statistics measuring performance and benchma
Member of
Action
digitized
Cataloging source
PUL
Dewey number
361.6/068/4
Illustrations
illustrations
Index
index present
LC call number
JF1525.P67
LC item number
P88 2005
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Series statement
Public sector, governance, and accountability series
Label
Public Services Delivery
Publication
Bibliography note
Includes bibliographical references and index
http://library.link/vocab/branchCode
  • net
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
mixed
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Issues associated with the implementation of governmentwide performance monitoring / Alasdair Roberts -- A simple measure of good governance / Jeff Huther and Anwar Shah -- Assessing local government performance in developing countries / Matthew Andrews and Anwar Shah -- Results matter : suggestions for a developing country's early outcome measurement effort / Harry P. Hatry -- Delivering local/municipal services / Harry Kitchen -- Assessing the performance of health services in reaching the poor / Agnes Soucat [and others] -- Measuring public sector performance in infrastructure / Hadi Salehi Esfahani
Control code
ocm60828522
Dimensions
unknown
Extent
1 online resource (xxxviii, 219 pages)
Form of item
online
Isbn
9780821361405
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
http://library.link/vocab/recordID
.b35946234
Reproduction note
Electronic reproduction.
Specific material designation
remote
System control number
  • (OCoLC)60828522
  • pebcs0821361406
System details
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.

Library Locations

    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
Processing Feedback ...