The Resource The Southwest Airlines way : using the power of relationships to achieve high performance, Jody Hoffer Gittell

The Southwest Airlines way : using the power of relationships to achieve high performance, Jody Hoffer Gittell

Label
The Southwest Airlines way : using the power of relationships to achieve high performance
Title
The Southwest Airlines way
Title remainder
using the power of relationships to achieve high performance
Statement of responsibility
Jody Hoffer Gittell
Creator
Subject
Language
eng
Summary
"The Southwest Airlines Way explores the policies, strategies, and techniques that have led to Southwest's success and explains how these proven methods can be put to work in any organization. It explains how American, Continental, United, and other airlines have tried to imitate Southwest - and why they have failed. Based on Professor Jody Hoffer Gittell's eight years of field research in the airline industry, this book unveils the secret ingredient - high performance relationships - that has enabled Southwest to sustain a steady 10 to 15 percent rate of growth throughout its 32-year history while turning a profit in every year but its first."--BOOK JACKET
Cataloging source
DLC
Dewey number
387.7/42/068
Index
index present
LC call number
HE9803.S68
LC item number
G588 2002
Literary form
non fiction
Nature of contents
bibliography
Label
The Southwest Airlines way : using the power of relationships to achieve high performance, Jody Hoffer Gittell
Publication
Bibliography note
Includes bibliographical references and index
http://library.link/vocab/branchCode
  • zbnus
  • mel
  • wbl
Control code
000024054302
Dimensions
24 cm
Extent
xvi, 319 p.
Isbn
9780071396837
Isbn Type
(Hardcover : alk. paper)
Lccn
2002013969
http://library.link/vocab/recordID
.b21197969
System control number
  • 24054302lw
  • (OCoLC)50510865

Library Locations

    • Deakin University Library - Melbourne Burwood CampusBorrow it
      221 Burwood Highway, Burwood, Victoria, 3125, AU
      -37.846510 145.115099
    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
    • Deakin University Library - Geelong Waurn Ponds CampusBorrow it
      75 Pigdons Road, Waurn Ponds, Victoria, 3216, AU
      -38.195656 144.304955
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